Answers for all your pet questions.
We care for dogs, cats, and a wide range of exotic pets including reptiles, birds, small mammals, and aquatic species. Visit our Exotics page to learn more about the exotic pet species we see.
If your pet is acting unusually or showing sudden symptoms, don’t wait—give us a call. We’ll help you evaluate the situation and talk you through what to do next.
Yes, when possible, we strongly recommend calling ahead. This allows our team to prepare for your pet’s arrival, prioritize care appropriately, and help ensure a smoother experience once you walk through the door.
In an emergency, your focus is getting your pet here safely. We understand you may not have time to gather everything. If possible, bring any medications your pet is taking, recent medical records, and a form of payment. If your pet ingested something, bringing the label or packaging can be helpful for treatment.
We triage patients by urgency. Pets in critical condition are seen immediately, while those in stable condition may have a short wait depending on case severity. Our goal is always safe, timely care for every patient.
We accept debit cards, all major credit cards, CareCredit, ScratchPay, and cash. We do not accept personal checks, nor do we have the ability to offer in house financing. To learn more about CareCredit, visit our Financing page.
Yes. While we don’t recommend any specific provider, we encourage pet parents to explore their options. Tools like Pawlicy Advisor can help you compare top insurance providers side-by-side based on coverage, exclusions, reimbursement rates, and monthly premiums.
Our hospital is fully equipped for emergency surgery and 24/7 hospitalization. If your pet needs ongoing care, our team will walk you through every step, from diagnostics and treatment plans to overnight monitoring.
Yes. When it’s time to say goodbye, we’re here with compassion and support.
Before you leave, we’ll provide clear discharge instructions and let you know if follow-up care is needed. In many cases, your primary veterinarian can take over ongoing treatment. If continued emergency care is required, we’re here 24/7 to support you and your pet.
Absolutely. Whether it’s a minor illness or something more serious, we’re available 24/7 to address urgent health issues and help prevent them from becoming emergencies.
While we are primarily an emergency animal hospital, we offer wellness care by appointment for exotic pets. For routine care like check-ups, vaccines, or spay/neuter procedures for dogs and cats, we recommend you see your primary care veterinarian.
